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FAQs Related Technical Services PDF 

-    What can I do if I forgot my Password?
-    What are the recommended PC requirements for me to use Sigma platform?
-    Is online trading secure with Sigma?
-    What can I do if my computer is shut down for a few times as a result of power failure?


 What can I do if forgot my Password?

Send an e-mail including your account number or web site username and a new password will be sent on your e-mail to
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What are the recommended PC requirements for me to use Sigma platform?
-    Pentium 100 MHz, 16 Mb RAM, 2 GB HDD or higher.
-    Microsoft Windows 98/Me/2000/XP.
-    Internet access (modem or permanent connection).

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 Is online trading secure with Sigma?

Sigma is devoted to the protection of its valued traders’ investments, and has always been a strongly arguing in the favor of Forex industry EU regulation.

Conformity in fulfilling official requirements with the regulations set out into notice by EU regulatory institutions ensures that stringent quality control standards are being met and that your business with Sigma is honest, secured, and fair. These regulations require Sigma to maintain enough liquid capital to meet the needs of the amount required to cover all client deposits, potential shift back and forth in the firm’s currency positions and outstanding expenses, and generally operate under just and equitable principles of trade. Sigma not only placed under all relevant laws, rules, and regulations set out into notice by these agencies, but are also tested by three annual audits: two are performed by independent auditors, and one by its own internal audit committee As an international and ban-European forex brokers, Sigma has always been concerned about complying with international laws and regulations. The company’s wide spread structure across countries borders puts an additional focus on multinational regulations, especially Cross-Atlantic laws. In the US, all Futures   

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What can I do if my computer is shut down for a few times as a result of power failure?
In that case all the accounts will be logged off and also the expert advisor will stop working until the trader re- log into his account.                                                                                                                              Back To Top                Back To FAQs